Big Ambitions Interior Design Score and Removing Walls

Interior score is not decoration. It is one of the three inputs to customer satisfaction, which caps how many customers a business can attract — the other two being customer service quality and pricing.

What Feeds the Interior Score

Several separate things roll up into it:

• Interior design — walls and flooring, changed in Interior Design mode inside the building. The game tells you outright that you can reach a 100% score by working these
• Music — important for any business where customers spend time on the premises
• Trash — an untidy shop drags the score down, which links interior to your cleaning coverage

The design score displays as a percentage while you are in Interior Design mode, so this is one of the few systems in the game with immediate, visible feedback. Swap a floor material, watch the number move.

Reaching 100%

Work the two levers the game names — walls and flooring — before buying decorative furniture. Design mode lets you change both across the whole unit, and since the score updates live you can find a combination that hits 100% without guessing.

Once the score is maxed, additional furniture is about customer capacity rather than aesthetics. Every fixture carries its own capacity, and a building’s customer capacity is a ceiling you can only reach with enough capacity-bearing items placed. That is a different optimisation from the design score and it is the one that actually raises throughput. See blueprints and layouts.

Walls: Hiding, Building and Removing

Two different things get confused here:

• Hiding walls is a camera convenience so you can see into the space while decorating. 1.0 improved a specific annoyance with it: Business School doors are now more visible when walls are hidden, which had previously made that building awkward to navigate in hidden-wall view.
• Changing walls is part of Interior Design mode, alongside flooring, and is what actually moves the score.

“How to destroy walls” is a frequent search, and the honest answer is that Interior Design mode is where wall changes happen — the game frames it as changing walls and flooring rather than demolition. If you are trying to open up a space, work within design mode rather than looking for a demolition tool.

Installation Firms

Retail interior installation firms exist as a service, and the searches around them come from players trying to work out whether to fit out a shop themselves or contract it. The useful framing: your time in-game is a real resource — days pass, rent accrues, staff are paid — so the trade-off is convenience against cost, the same as it would be in reality.

Music

Music is called out explicitly as part of the interior experience for any business where customers spend time inside. Speaker furniture ranges from small classic loudspeakers up to large JayBeeel units, and getting music playing is a common enough question that it has its own page here — see music in store.

Cleaning Ties It Together

Trash and dirt are part of interior, and cleaning is an employee role: cleaning staff can be assigned to any business type except warehouses, hired from Anderson Recruitment Corp. Customer service employees carry a secondary cleaning skill, so a small shop can sometimes get by with one good hire covering both. A clean workplace can also appear as an employee demand, which means cleaning coverage quietly affects staff satisfaction too. See security and cleaning.

What This Costs

Interior design spend has its own achievement chain — The Designer at $20,000, $150,000 and $1,000,000 — which tells you the game expects fit-out to be a serious line item across a career. For a single first shop, the essentials are far cheaper: a cleaning station is $100, a trash bin is $30, a checkout counter $2,300 and a cash register $900. Full fixture prices in where to buy.

A 1.0 Detail Worth Knowing

Store items now display their customer capacity and any placement requirements in the catalog — such as needing to be placed on a cabinet. Before 1.0 you found this out by buying the thing and discovering it would not place. Default layouts also now include lights in the bathrooms, which is a small sign of how granular the fit-out system is.